Last updated: August 15, 2026

Welcome to GirlsBranch. These Terms & Conditions govern your use of girlsbranch.com and purchases made through our website.

By accessing our website, placing an order, or purchasing from GirlsBranch, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place an order.

1. About GirlsBranch

GirlsBranch is an online store offering tech accessories, phone and device cases, accessories, bags, beauty and self-care items, organizers, and other everyday finds.

Some products may be fulfilled and shipped by third-party suppliers or fulfillment partners. As a result, items from the same order may occasionally arrive in separate packages.

For questions, contact us at hello@girlsbranch.com.

2. Eligibility to Purchase

By placing an order, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction or that you have permission from a parent or legal guardian where required.

You are responsible for providing accurate and complete billing, shipping, and contact information.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, compatibility information, and other details accurately.

Colors and appearance may vary slightly depending on your screen, lighting, product production, or supplier updates.

For products such as phone, tablet, laptop, or AirPods cases, customers are responsible for selecting the correct model or size when a selection is available.

We may update product information, availability, pricing, or images when necessary.

4. Product Availability

All products are subject to availability.

Placing an item in your cart does not reserve it. In rare cases, a product may become unavailable after an order has been placed.

If we cannot fulfill an ordered item, we will contact you and provide an appropriate refund or other available resolution.

5. Prices

Prices are displayed in the currency shown on the website and may change without notice.

The price charged for a product will generally be the price displayed when your order is submitted, except where there is an obvious pricing or technical error.

Applicable shipping charges, taxes, and other charges will be displayed during checkout when required.

6. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized payment
  • Payment authorization problems
  • Incorrect or incomplete customer information
  • Orders that violate these Terms

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

7. Payments

Payment is collected through the payment methods offered at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us and our payment providers to process the transaction.

GirlsBranch does not guarantee that every payment method will always be available.

8. Shipping & Delivery

Available shipping options, costs, and estimated delivery information are shown during checkout when available.

Delivery estimates are estimates rather than guaranteed delivery dates unless we specifically state otherwise.

Some products may ship directly from different suppliers or fulfillment locations. This means a single order may arrive in multiple packages and at different times.

Please make sure your shipping address is complete and accurate before placing your order.

If we become aware that an order cannot be shipped within the applicable promised timeframe, we will handle the delay, cancellation, or refund in accordance with applicable law.

9. Shipping Delays

Shipping may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, high-volume periods, transportation disruptions, or other unexpected events.

We will make reasonable efforts to assist with delivery issues.

If your order appears significantly delayed or missing, contact hello@girlsbranch.com with your order number.

10. Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible at hello@girlsbranch.com.

We cannot guarantee that an order can be changed or canceled after it has entered processing or fulfillment.

If cancellation is no longer possible, you may need to follow our Refund & Returns Policy after receiving the order.

11. Returns & Refunds

Eligible products may be returned in accordance with our Refund & Returns Policy.

Our Refund & Returns Policy explains:

  • Return eligibility
  • Return deadlines
  • Non-returnable products
  • Damaged or incorrect items
  • Refund processing
  • Return shipping responsibilities

The Refund & Returns Policy forms part of these Terms & Conditions.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

12. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, contact us at hello@girlsbranch.com as soon as possible.

Please include your order number, a description of the problem, and clear photos of the product and packaging when possible.

We will review the issue and provide an appropriate resolution, which may include a replacement, refund, or other remedy.

13. Promotions & Discount Codes

Promotions and discount codes may be subject to additional conditions, including expiration dates, minimum purchase requirements, product exclusions, or single-use limits.

Unless specifically stated otherwise:

  • Discount codes cannot be exchanged for cash.
  • Multiple promotions may not be combinable.
  • Discounts cannot normally be applied after an order has been completed.

We may modify or end a promotion where reasonably necessary, subject to applicable law.

14. Website Content & Intellectual Property

The GirlsBranch name, branding, website design, written content, graphics, logos, and other original website materials are owned by or licensed to GirlsBranch and are protected by applicable intellectual property laws.

You may use the website for personal shopping purposes.

You may not copy, reproduce, distribute, sell, modify, or commercially exploit our original website content without permission.

15. Acceptable Use

You agree not to use GirlsBranch or its website to:

  • Commit fraud or other unlawful acts
  • Attempt unauthorized access to the website or related systems
  • Introduce malware or harmful code
  • Interfere with website security or operation
  • Scrape or collect data through unauthorized automated means
  • Impersonate another person
  • Submit false payment or account information
  • Violate the rights of GirlsBranch or another person

We may restrict access where reasonably necessary to protect the website, our customers, or our business.

16. Third-Party Services & Links

GirlsBranch may use third-party services for payment processing, shipping, fulfillment, analytics, or other website functions.

Our website may also contain links to third-party websites.

We are not responsible for the content or independent practices of third-party websites that we do not operate. Their own terms and privacy policies may apply when you use their services.

17. Website Availability

We aim to keep GirlsBranch available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend or update parts of the website for maintenance, security, technical improvements, or other operational reasons.

18. Disclaimer

To the maximum extent permitted by applicable law, GirlsBranch provides the website and its content on an “as available” basis.

We do not guarantee that every website description, image, or technical feature will always be completely free from minor errors.

Nothing in these Terms excludes any warranty, guarantee, remedy, or consumer protection that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, GirlsBranch will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or purchase of our products where such liability may lawfully be limited.

Nothing in these Terms limits liability that cannot legally be excluded or limited.

Your statutory consumer rights remain unaffected.

20. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using GirlsBranch, you acknowledge that your personal information may be processed as described in that policy.

21. Governing Law

These Terms are governed by the laws applicable to GirlsBranch and the transaction, subject to any mandatory consumer protections that apply based on your location.

Before publishing this section, GirlsBranch may specify its principal state or jurisdiction of operation where appropriate.

22. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or legal requirements.

The updated version will be posted on this page with a revised Last updated date.

Changes will apply from the effective date shown and will not retroactively alter completed purchases where prohibited by law.

23. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Contact Us

If you have questions about these Terms & Conditions, your order, or GirlsBranch, contact:

GirlsBranch
Email: hello@girlsbranch.com
Website: girlsbranch.com