Privacy Policy

Last updated: August 15, 2026

At GirlsBranch, we care about your privacy and want you to understand how your information is collected, used, and shared when you visit girlsbranch.com, create an account, contact us, or place an order.

This Privacy Policy explains how GirlsBranch handles personal information connected with our website and online store.

1. Information We Collect

Depending on how you use GirlsBranch, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Products viewed or added to your cart
• Account information, if you create an account
• Messages you send to customer support
• IP address
• Browser, device, and website usage information
• Cookie and similar technology information
• Marketing preferences, if you subscribe to emails

We collect information you provide directly to us as well as certain information automatically when you use our website.

2. Information Collected When You Place an Order

When you place an order, we may collect information needed to:

• Process your purchase
• Confirm your order
• Receive payment
• Arrange shipping and delivery
• Provide order updates
• Handle returns and refunds
• Prevent fraud
• Provide customer service
• Maintain business and transaction records

Because some GirlsBranch products may be shipped by third-party suppliers or fulfillment partners, information necessary to complete your order may be shared with those parties.

This may include your:

• Name
• Shipping address
• Phone number when required for delivery
• Products ordered
• Other information reasonably necessary to fulfill the shipment

We only intend to share information that is reasonably necessary to complete your order or provide the requested service.

3. Payments

Payments are processed through the payment methods and payment providers available at checkout.

Your payment provider may collect and process information required to authorize and complete your transaction.

Depending on the payment method used, GirlsBranch may receive information such as:

• Payment confirmation
• Transaction ID
• Payment status
• Payment method type
• Limited billing information

We do not intentionally store complete payment card numbers on GirlsBranch systems when those details are handled directly by our payment provider.

4. Shipping & Fulfillment

We may share necessary order information with:

• Shipping carriers
• Delivery services
• Fulfillment providers
• Product suppliers
• Order-processing services

This information is used to calculate shipping, prepare your order, deliver your products, provide tracking, and resolve delivery problems.

Because some orders may be fulfilled by third-party suppliers, information needed for fulfillment may be processed outside your state, country, or region.

5. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Process payments and refunds
• Communicate about your order
• Provide customer support
• Create and manage customer accounts
• Calculate shipping options
• Detect or prevent fraud and misuse
• Improve our website and shopping experience
• Understand how customers use GirlsBranch
• Maintain security
• Meet accounting, tax, and legal obligations
• Send marketing communications when permitted
• Respond to privacy or customer-service requests

We aim to use personal information only for legitimate business purposes or as otherwise permitted or required by applicable law.

6. Email Marketing

If you choose to subscribe to GirlsBranch emails, we may use your email address to send:

• New product updates
• Cute new finds
• Special offers
• Store news
• Promotions

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our promotional emails.

Unsubscribing from marketing messages does not prevent us from sending necessary transactional communications, such as order confirmations or shipping updates.

7. Cookies & Similar Technologies

GirlsBranch may use cookies and similar technologies to help the website function properly and improve your experience.

These technologies may be used for purposes such as:

• Remembering your shopping cart
• Keeping you signed in
• Remembering preferences
• Website security
• Checkout functionality
• Measuring website traffic
• Understanding how visitors use our store
• Advertising or marketing, if those services are enabled

Some cookies are necessary for the website to operate.

Other cookies may depend on your choices and the services enabled on our website.

Where required, we may provide tools that allow you to manage certain cookie preferences.

You may also be able to manage cookies through your browser settings.

8. Analytics & Advertising

We may use third-party analytics or advertising services to understand website traffic, measure performance, or promote GirlsBranch.

If enabled, these providers may receive information such as:

• IP address
• Browser information
• Device information
• Pages viewed
• Products viewed
• Referring website
• Interaction information
• Cookie or device identifiers

The exact information collected depends on the services currently enabled on GirlsBranch.

Where required by applicable law, we will provide appropriate choices regarding certain analytics or advertising technologies.

9. Who We Share Information With

We may share personal information with trusted service providers when reasonably necessary to operate GirlsBranch.

These may include:

• Website hosting providers
• WooCommerce and ecommerce service providers
• Payment processors
• Product suppliers
• Fulfillment providers
• Shipping and delivery companies
• Email and marketing providers
• Analytics providers
• Fraud-prevention and security providers
• Professional advisers such as accountants or legal advisers
• Government authorities where legally required

These third parties may process information according to their own privacy policies and applicable legal requirements.

10. Selling or Sharing Personal Information

GirlsBranch does not sell personal information for monetary payment.

Certain privacy laws may use broader definitions of terms such as sale or sharing, particularly in connection with some advertising or analytics technologies.

Where applicable law gives you the right to opt out of these activities, GirlsBranch will provide a way to exercise that right when required.

11. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for purposes such as:

• Completing orders
• Providing customer support
• Handling returns and disputes
• Maintaining transaction records
• Preventing fraud
• Meeting tax, accounting, or legal obligations
• Maintaining customer accounts
• Enforcing our agreements

Different types of information may be retained for different periods.

When information is no longer reasonably needed, we may delete or anonymize it, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These may include the right to:

• Know what personal information we collect
• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain information
• Object to or restrict certain processing
• Opt out of certain sales, sharing, or targeted advertising
• Withdraw consent where processing is based on consent

Not every right applies in every location or situation.

To submit a privacy request, contact:

hello@girlsbranch.com

Please write Privacy Request in the subject line and explain what you are requesting.

We may need to verify your identity before processing certain requests.

13. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

Depending on whether those laws apply to GirlsBranch and the particular processing activity, eligible California consumers may have rights involving:

• Access to personal information
• Correction
• Deletion
• Information about categories of data collected or disclosed
• Opting out of certain sales or sharing
• Limiting certain uses of sensitive personal information where applicable
• Non-discrimination for exercising privacy rights

Requests may be submitted to hello@girlsbranch.com.

14. European & UK Privacy Rights

If applicable privacy laws in the European Economic Area or United Kingdom apply to your information, you may have additional rights relating to:

• Access
• Correction
• Deletion
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent

Where required, we process personal data using an appropriate legal basis, which may include:

• Performing a contract with you
• Complying with legal obligations
• Our legitimate business interests
• Your consent

You may also have the right to contact the relevant data-protection authority in your country.

15. International Data Transfers

GirlsBranch operates an online store that may use suppliers and service providers located in different countries.

As a result, personal information may be transferred to or processed in a country other than the country where you live.

Privacy and data-protection laws may differ between countries.

Where required, we take appropriate steps to protect personal information when it is transferred internationally.

16. Protecting Your Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can guarantee absolute security.

You are responsible for keeping any GirlsBranch account password confidential.

17. Children’s Privacy

GirlsBranch is not intended to collect personal information directly from children under the age of 13.

If you are under the age required to independently make purchases or provide personal information in your location, please use GirlsBranch only with the involvement of a parent or legal guardian.

If we learn that personal information from a child has been collected in circumstances where it should not have been collected, we will take appropriate steps to address it.

Parents or guardians may contact us at hello@girlsbranch.com.

18. Third-Party Websites

GirlsBranch may contain links to websites or services operated by other companies.

We are not responsible for the privacy practices, content, or security of websites we do not control.

We recommend reviewing the privacy policy of any third-party website you visit.

19. Business Changes

If GirlsBranch is involved in a business transaction such as a merger, acquisition, restructuring, financing, or sale of some or all business assets, personal information may be transferred as part of that transaction where permitted by law.

Any recipient of that information will be subject to applicable privacy obligations.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our website
• Our services
• Technology we use
• Business practices
• Legal requirements

The updated policy will be posted on this page and the Last updated date will be revised.

We encourage you to review this page periodically.

21. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

GirlsBranch
Email: hello@girlsbranch.com
Website: girlsbranch.com

For privacy-related requests, please use the subject line:

Privacy Request