Need a Little Help? 💕

Shipping options and costs are calculated at checkout based on your order and delivery location. You’ll see the available options before completing your purchase.

We accept the secure payment methods displayed at checkout. Available options may vary depending on your location and payment provider.

Delivery times vary depending on the product, shipping method, and destination. Estimated delivery information will be shown when available during checkout.

Some GirlsBranch items may ship separately from different fulfillment locations, so products from the same order can occasionally arrive in more than one package.

When tracking information becomes available, we’ll send it to the email address used for your order. Tracking updates may take a little time to appear after shipment.

Contact us at hello@girlsbranch.com as soon as possible. We’ll do our best to help, but changes or cancellations may not be possible once an order has entered processing.

Please email hello@girlsbranch.com with your order number, a description of the issue, and clear photos when possible. We’ll review it and help with the appropriate resolution.

Eligible items may be returned within 30 days of delivery. Please contact us before sending anything back so we can provide the correct return instructions.

We use established ecommerce and payment services to process orders securely. Payment information is handled by the payment providers available at checkout.

You’ll receive an order confirmation by email. Once your order is processed and shipped, additional shipping or tracking information will be sent when available.