Privacy Policy

1. About GirlsBranch

GirlsBranch.com is operated by GirlsBranch LLC, a New York domestic limited liability company.

Business Address:
2049 20TH LN #3F
Brooklyn, New York 11214
United States

This is also the customer return mailing address used by GirlsBranch for approved returns.

Email: hello@girlsbranch.com

Phone: +1 347-247-0032

2. Information We Collect

Depending on how you use GirlsBranch, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Order and purchase information
• Account information
• Messages sent to customer support
• Products viewed or added to your cart
• IP address
• Browser and device information
• Website usage information
• Cookie and similar technology information
• Marketing preferences

Some information is provided directly by you, while other information may be collected automatically when you use our website.

3. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Process payments and refunds
• Arrange shipping and delivery
• Provide order and tracking updates
• Handle returns and customer-service requests
• Manage customer accounts
• Prevent fraud and misuse
• Maintain website and account security
• Improve our website and shopping experience
• Meet accounting, tax, and legal requirements
• Send marketing communications when permitted

4. Payments

Payments are processed through WooPayments and, where applicable, other payment providers available at checkout.

Payment providers may collect information necessary to authorize and complete your transaction.

GirlsBranch may receive information such as payment confirmation, transaction ID, payment status, payment method type, and limited billing information.

When payment details are processed directly by WooPayments or another payment provider, complete payment card numbers and security codes are handled by the applicable payment provider and are not stored by GirlsBranch on its website.

5. Order Processing, Shipping & Delivery

To process and deliver an order, GirlsBranch may provide limited customer and order information to service providers involved in order processing, shipping, and delivery.

This may include your name, shipping address, phone number when required for delivery, order details, and other information reasonably necessary to process and deliver your order.

GirlsBranch orders may ship from the United States or China, depending on product availability.

Because order-processing and delivery providers may operate in different locations, information necessary to complete an order may sometimes be processed outside your state or country.

We provide service providers only with information reasonably necessary to perform the applicable service.

6. Third-Party Service Providers

GirlsBranch uses third-party service providers where reasonably necessary to operate our store and provide customer services.

These may include:

• Website and ecommerce service providers
• Payment processors
• Order-processing providers
• Shipping and delivery providers
• Email and communications providers
• Analytics providers
• Marketing providers
• Fraud-prevention and security providers
• Professional advisers when necessary

These providers may process information according to their own privacy policies, contractual obligations, and applicable legal requirements.

7. Cookies & Similar Technologies

GirlsBranch may use cookies and similar technologies to operate the website and improve your shopping experience.

Cookies may be used for purposes such as:

• Remembering your shopping cart
• Keeping you signed in
• Remembering preferences
• Website security
• Checkout functionality
• Measuring website traffic
• Understanding how visitors use our store
• Advertising or marketing when those services are enabled

Where required by applicable law, GirlsBranch provides available controls for managing certain cookie or advertising preferences.

8. Analytics & Advertising

GirlsBranch may use analytics or advertising services to understand website traffic, measure performance, improve our store, and promote GirlsBranch.

Depending on the services enabled, providers may receive information such as IP address, browser or device information, pages or products viewed, referring website information, interactions, and cookie or device identifiers.

9. Email Marketing

If you subscribe to GirlsBranch emails, we may send product updates, store news, special offers, or promotions.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.

Unsubscribing from marketing messages does not prevent us from sending transactional communications such as order confirmations, shipping updates, tracking information, or customer-service messages.

10. Selling or Sharing Personal Information

GirlsBranch does not sell personal information in exchange for money.

Some privacy laws use broader definitions of terms such as “sale” or “sharing,” particularly for certain advertising or analytics activities.

Where applicable law provides a right to opt out of such activities, we will provide an appropriate method to exercise that right when required.

11. Data Retention & Security

We keep personal information for as long as reasonably necessary to process orders, provide support, handle returns or refunds, maintain required transaction records, prevent fraud, and meet legal, tax, or accounting obligations.

GirlsBranch uses administrative, technical, and organizational measures intended to protect personal information.

However, no website, payment system, or method of electronic transmission can guarantee absolute security.

12. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information, including the ability to request access, correction, deletion, or a copy of certain personal information.

Applicable law may also provide rights concerning certain uses or sharing of personal information.

To submit a privacy request, please email hello@girlsbranch.com with Privacy Request in the subject line.

We may need to verify your identity before completing certain requests.

13. Children’s Privacy

GirlsBranch is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete or otherwise address that information.

14. Third-Party Websites

GirlsBranch.com may contain links to websites or services operated by other companies.

We are not responsible for the privacy practices or content of websites we do not control. We recommend reviewing the privacy policy of any third-party website or service you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.

The current version will be posted on this page with an updated revision date.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please visit our Contact Us page or email us at hello@girlsbranch.com, or call +1 347-247-0032.

GirlsBranch LLC
2049 20TH LN #3F
Brooklyn, New York 11214
United States