GirlsBranch believes customers should be able to clearly understand who operates the store, how to contact us, and how orders may be fulfilled.

This page provides business and operational information about GirlsBranch.com.

Business Identity

GirlsBranch.com is operated by GirlsBranch LLC, an active New York domestic limited liability company.

Legal Business Name: GirlsBranch LLC
New York DOS ID: 7992860
Entity Type: Domestic Limited Liability Company
Entity Status: Active
Business Location: Brooklyn, New York, United States
County: Kings County, New York
Jurisdiction: New York, United States
Initial DOS Filing: August 16, 2026
Statement Status: Current
Next Statement Due: August 31, 2028

GirlsBranch operates as an online-only retail business and does not currently operate a physical retail storefront.

Verify Our New York Business Registration

GirlsBranch LLC is registered with the New York Department of State.

Our business registration can be searched through the official New York Department of State Corporation and Business Entity Database using:

Entity Name: GIRLSBRANCH LLC

or

DOS ID: 7992860

We provide this information so customers and other interested parties can independently verify the legal business entity operating GirlsBranch.com.

About GirlsBranch

GirlsBranch is a Brooklyn, New York–based online shopping destination focused on helping customers discover cute, useful, stylish, and reasonably priced everyday products.

Our collections may include:

  • Tech accessories
  • Phone and device cases
  • Bags
  • Clothing
  • Accessories
  • Beauty and lifestyle products
  • Organizers
  • Everyday useful finds
  • Other products selected for the GirlsBranch customer

You can learn more about how GirlsBranch evaluates and selects products on our About Us page.

How GirlsBranch Fulfillment Works

GirlsBranch works with multiple suppliers and may use third-party fulfillment partners for certain products.

Depending on the product, an order may be fulfilled from different locations.

Because of this:

  • Products from the same order may occasionally arrive in separate packages
  • Different packages may have separate tracking numbers
  • Products may have different delivery dates
  • Fulfillment locations may vary by product

Using suppliers or fulfillment partners does not change who the customer purchased from.

Customers purchase through GirlsBranch.com, and GirlsBranch remains the point of contact for support relating to GirlsBranch orders.

Order Support

Customers who need help with an existing GirlsBranch order should contact GirlsBranch directly.

We can assist with questions involving:

  • Order status
  • Tracking
  • Shipping
  • Delivery questions
  • Order changes or cancellation requests
  • Damaged items
  • Incorrect items
  • Returns
  • Refunds
  • Product questions

For order-related questions, please include your order number whenever possible.

Order Changes & Cancellations

If you need to change or cancel an order, please contact GirlsBranch as soon as possible.

We will do our best to accommodate the request before the order has progressed too far through processing or fulfillment.

Because orders may begin processing quickly, changes or cancellations may no longer be possible once fulfillment has started or an order has shipped.

If an eligible order can no longer be canceled, the customer may use the applicable return process after delivery.

Please see our Refund and Returns Policy for complete details.

Returns & Refunds

Eligible items may be returned within 30 days of delivery in accordance with the GirlsBranch Refund and Returns Policy.

Customers should contact GirlsBranch before sending a return.

GirlsBranch will provide the applicable return instructions and correct return address.

Please do not send products directly to a manufacturer, supplier, or another address unless GirlsBranch specifically instructs you to do so.

Approved refunds are issued to the original payment method.

For complete eligibility requirements and return procedures, please review our Refund and Returns Policy.

Damaged, Defective, or Incorrect Items

If an item arrives damaged or defective, or you receive an incorrect item, please contact GirlsBranch as soon as possible.

When contacting us, please include:

  • Your order number
  • A short description of the problem
  • Clear photos of the item and packaging when possible

GirlsBranch will review the issue and help arrange an appropriate replacement, refund, or other resolution.

Shipping

GirlsBranch currently offers free shipping on all orders.

Delivery times may vary depending on the product, destination, fulfillment location, and shipping carrier.

When tracking information becomes available, it may be provided by email or through the GirlsBranch order-tracking tools.

Orders containing multiple packages may receive separate tracking information for each shipment.

Payments

GirlsBranch accepts the payment methods made available during checkout.

Payment transactions may be processed through third-party payment providers.

GirlsBranch does not intentionally store complete payment card numbers on GirlsBranch systems when those details are handled directly by the applicable payment provider.

Customer Support

For questions about GirlsBranch, products, orders, shipping, returns, or refunds, customers may contact us at:

GirlsBranch LLC
Doing business as: GirlsBranch
Location: Brooklyn, New York, United States
Email: hello@girlsbranch.com
Website: GirlsBranch.com
New York DOS ID: 7992860

We typically respond to customer-support messages within 1–2 business days.

Transparency

GirlsBranch believes that customers should have clear information about the business they are purchasing from.

That includes being transparent about:

  • Who operates GirlsBranch.com
  • Our New York business registration
  • Where GirlsBranch is based
  • How suppliers and fulfillment partners may be used
  • How customers can contact us
  • How shipping and tracking work
  • How returns and refunds are handled

GirlsBranch will continue updating this information as our business and operations develop.